Services

We offer training, support, services and individual solutions for our products. We support you with your concerns and together we will find the best solution for you!

Training courses

We will train you in 2 1/2 days so that you can implement systems independently and on your own.
Our training courses are available in the areas of “Assemble” and “Multiserver”. The training courses take place online with a minimum of 3 participants. Training is also possible on site for groups of 5 or more.

TRAINING COURSES ON ASSEMBLE

Beginner

Getting started
560
00
per participant
  • Duration: 2.5 days
  • Training materials: Digital
  • Previous knowledge: Basic computer skills
Recommended

Advanced

In depth skill development
380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge: Completed beginner training

training courses on Multiserver

User

Operating functions
380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge Basic computer skills
Recommended

Designer

Style and customise
380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge: Knowledge of web application design (CSS, Html, ...)

Systemadmin

Administration and system maintenance
380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge: Knowledge in system administration (server administration, Windows services, IIS, SQL Server)

Support

Depending on your requirements, we offer you support for our software and for your projects.
We offer support in the form of support contracts or emergency support. Support is always billed collectively at the end of the month.

SUPPORT LEVELS

Small

The slim package
100
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): 48h
  • Support-hours: 1h
  • Developer-hours: 0h

Basic

All-round support
400
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): 24h
  • Support-hours: 2h
  • Developer-hours: 2h
Recommended

Premium

For those who need more
1000
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): 4h
  • Support-hours: 5h
  • Developer-hours: 5h

Diamond

Support at the highest level
2500
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): immediately
  • Support-hours: 10h
  • Developer-hours: 15h

Contact us

If you have any questions or need detailed information about our solutions, please fill out the contact form or send us an email at office@reisenbauer.solutions. We will get back to you within the next few working days.

Reisenbauer Solutions GmbH
Handelskai 265 / TOP 328
1020 Wien
Österreich