Services

We offer training, support, services and individual solutions for our products. We support you with your concerns and together we will find the best solution for you!

trainings
Support
Help centre
Events

Training courses

We will train you in 2 1/2 days so that you can implement systems independently and on your own.
Our training courses are available in the areas of “Assemble” and “Multiserver”. The training courses take place online with a minimum of 3 participants. Training is also possible on site for groups of 5 or more.

TRAINING COURSES ON ASSEMBLE

Beginner

Getting started
€ 560
00
per participant
  • Duration: 2.5 days
  • Training materials: Digital
  • Previous knowledge: Basic computer skills
Register
After the Beginner training you will have an overview of Assemble and you will be able to programme, visualise and operate simple systems.
Recommended

Advanced

In depth skill development
€ 380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge: Completed beginner training
register
The advanced training courses are held on various topics such as: bus systems, networking, etc.

training courses on Multiserver

User

Operating functions
€ 380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge Basic computer skills
Register
Here you will learn to operate the Multiserver with the focus on creating users, uploading systems, viewing and changing of the visualisation and statistics.
Recommended

Designer

Style and customise
€ 380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge: Knowledge of web application design (CSS, Html, ...)
This training is for people who want to customise the styling or design of the Multiserver.

Systemadmin

Administration and system maintenance
€ 380
00
per participant
  • Duration: 1 day
  • Training materials: Digital
  • Previous knowledge: Knowledge in system administration (server administration, Windows services, IIS, SQL Server)
Here you will learn how to install, maintain and check the Multiserver.

Support

Depending on your requirements, we offer you support for our software and for your projects.
We offer support in the form of support contracts or emergency support. Support is always billed collectively at the end of the month.

SUPPORT LEVELS

Small

The slim package
€ 100
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): 48h
  • Support-hours: 1h
  • Developer-hours: 0h
Additional hours: 100 €

Basic

All-round support
€ 400
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): 24h
  • Support-hours: 2h
  • Developer-hours: 2h
Additional hours: €100
Recommended

Premium

For those who need more
€ 1000
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): 4h
  • Support-hours: 5h
  • Developer-hours: 5h
Additional hours: €100

Diamond

Support at the highest level
€ 2500
00
Month
  • Phone-Support
  • Email-Support
  • Remote-Support
  • Monitoring of the Multiserver
  • Fixed contact person
  • Maximum response time (working days): immediately
  • Support-hours: 10h
  • Developer-hours: 15h
Additional hours: €100

Contact us

If you have any questions or need detailed information about our solutions, please fill out the contact form or send us an email at office@reisenbauer.solutions. We will get back to you within the next few working days.

Reisenbauer Solutions GmbH
Handelskai 265 / TOP 328
1020 Wien
Österreich

Reisenbauer Solutions GmbH
Handelskai 265 / TOP 328
1020 Wien

office@reisenbauer.solutions
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